Review of the Belkin Flip KVM Switch with audio support (USB)

KVM Switches are a hardware solution to share a keyboard, monitor and mouse between two different computers, resulting in a less cluttered desktop. I have the Belkin Flip, a KVM with a nice wired remote that allows you to switch effortlessly; it also shares sound speakers. This review is from an owner’s point of view after some months of use. I won’t repeat the manual here, so you should read that too (available from the previous link).

Full Disclosure: Other than being an individual customer, I have no relationship nor interest in either the company or the product. More info here.

The Belkin Flip

I have the F1DG102U model: 2-Port KVM Switch with Audio Support, USB Connection, wired remote. Detailed specs, including cable length, are here. You should note one of the cables connecting to the back of the computer is shorter than the other. However, the most important measure is your own devices’ cable length -you don’t want the body of the Flip cluttering your desktop. Connectors on the body are labeled, including where to connect the mouse and the keyboard. I haven’t tried mixing those.

To switch, just press the top of the buck-shaped remote (if you are having problems, specially if the remote is in an odd position, try pressing directly above its LED light). Audio will change instantly, quickly followed by video; mouse and keyboard will take a moment (more on this below).

You don’t need to install any software or configure your machines to use the Belkin Flip. Just turn off the machines, connect, then turn on the first machine, switch, then turn on the other.

You have to install software only if you want to listen to one computer’s audio while using the other, or to switch by hot-keys or a desktop icon (untested by me; software and more information at Belkin’s site). I am switching between Windows XP and Vista, without any Belkin software installed.

Compatibility with USB devices

Instead of a mouse, I use a small USB touchpad. It comes with its own drivers but I don’t use them, letting Windows recognize it as a generic USB mouse. I do this because it works okay for me and I always ended having problems with the touchpad drivers (before using the Flip). I have an ergonomic but otherwise vanilla keyboard.

Supposedly some KVMs allow you to use “enhanced” mice and keyboards; user reports vary, and you can’t really count on them for anything other than the specific device (maybe even driver version) reported. Success probably depends on how the KVM handles the USB connection internally and how creatively the driver uses it.

Belkin’s documentation says the Flip works with ”any keyboard and mouse with a USB connection”, and even mentions a few mouse brands, but that doesn’t really says much. It subtly hints custom drivers might work (enabling non-standard functionality like programmable buttons), but no assurances. My suggestion? Don’t count on them, but try anyway. KVM switching is a great thing, even if only using the vanilla features of your devices.

Tips and tricks

Update: Belkin added these support FAQs on their website.

Mouse and keyboard
  • Don’t immediately try to use the mouse or keyboard after switching. If you do before they are ready, they will take even longer to be recognized. Having said that, my waiting times usually are around 3-4 seconds. Usually the mouse comes first. The delay time isn’t consistent. How to know when your devices are ready? Usually, the mouse pointer will change shape briefly, then your keyboard’s lights will turn off then quickly turn on again. I seldom check for this – I wait for a moment, then use the machine, mouse first.
  • If you have waited too long and still your keyboard won’t come on (it’s always the keyboard), especially if you tried to type before, you can switch to the other machine a couple seconds and back. I only have to do this occasionally. Just make sure you have focus on the window or text field you are trying to type on -specially at Windows login screens.
  • Sometimes, just after switching, the mouse moves and clicks erratically by itself. This is more frequent in older hardware, apparently because, from your motherboard’s point-of-view, the mouse was disconnected then connected. Usually it corrects itself after a few seconds; after that you shouldn’t have more problems. It’s a small annoyance, and it seems more frequent when I begin to use the mouse too quickly. If instead of moving erratically the mouse feels a bit “stuck”, clicking once might help.
  • As a last resort, disconnecting and reconnecting the mouse or keyboard usually solves any problems you have; failing that, disconnect then reconnect the Flip (just the USB cable) from the current machine. If you followed the above guidelines, you should very rarely have to do this. If still this doesn’t work, check you don’t have one of the problems described below.
Starting, sleeping and rebooting machines
  • In general, once properly started, the switch can deal with hibernating or sleeping machines.
  • You can reboot the current machine whenever you want, without problems, but you can’t switch before it restarts (you don’t need to wait for the login screen) or it won’t detect the mouse and keyboard.
  • If both machines unexpectedly turn off (say because of a power outage) you have to disconnect the Flip’s USB power from both, then reconnect, before restarting. If you don’t, they won’t recognize the mouse and keyboard, even if the machines reboot. For this reason I suggest to configure the power button of your machines to shut down instead of going to sleep. This way you can turn off your machines safely without mouse and keyboard. If your machine’s asleep, the first press of the power button should simply awake it, regardless of its configuration. If you did all this and still have problems, disconnecting and reconnecting mouse and keyboard should fix it, at least for the current machine; you might have to reboot the other.
  • Another problem I had once with a sleeping machine was that, apparently, because the other machine was in hibernation there wasn’t enough power for the Flip, so the keyboard wasn’t working and I couldn’t use it to wake up the sleeping machine. Maybe this depends on the specific USB port you connect the Flip on? Not all ports are powered. For the record, it’s not unusual for me to have both machines asleep, and I can usually wake them up without problems.
  • Caveat: Newer versions of Windows sometimes hibernate automatically after many hours of sleep. If you are having problems awaking your machine, make sure this hasn’t happened.
Troubleshooting
  • If you are having problems with waking up a sleeping machine make sure the other is active. Also, try to awaken it with both keyboard and mouse -sometimes it will respond to one but not the other.
  • A quick check to make sure everything is working is to see if both LEDs are lit -on the body and on the remote. If they aren’t, double-check your connections. The machines don’t have to be turned on, but they have to be powered. Also, just connecting the KVM to one is enough to light the LEDs -make sure both machines are connected via a powered USB port. Powered USB ports are usually only on the back of your desktop or laptop. Front or side ports might not work reliably or at all; avoid hubs.

Conclusion

I am very happy with the Belkin Flip, and I recommend it. Belkin’s suggested retail price as of this writing is USD$59.99, but it can be found for a lot less in online stores. If you are shopping for a KVM, remember to look for audio sharing -not all models do it. You might think you don’t really need it, but you probably will.

If you need to connect more than two computers, other KVMs allow you to do that, either a fixed number (say 4) or by daisy chaining. As far as I know the Belkin Flip’s remote is unique to it; other KVMs switch when you press a certain keyboard combination, which hopefully you don’t need for anything else. KVMs are pretty straightforward -if you want something different, there are software alternatives that allow different ways of sharing and multitasking between networked machines.

© 2010 Héctor Cuevas. All rights reserved.

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7 Responses to “Review of the Belkin Flip KVM Switch with audio support (USB)”

  1. Jonathan October 20, 2010 at 22:42 #

    I bought 4 of these. Two of them have had problems running the mouse and keyboard on the computer that does not have it’s screen displayed. Big problem as you hit keys and click the mouse thinking it is not working when all the time all those key presses and mouse clicks are going to the computer that has it’s screen hidden.

    This is a major design flaw as the keyboard and mouse commands should only be able to go to the computer with the screen displayed.

    Very disappointing to see such a reputable company producing something with such a serious design flaw.

    • hectorcuevas October 21, 2010 at 00:41 #

      Jonathan,
      those two are obviously defective. If you can’t return them directly to the store where you bought them you should contact Belkin and get a replacement or a refund. You might also mention you bought other two, just in case the batch they come from is known to have problems.

  2. Diane July 14, 2011 at 21:57 #

    Hi, I followed instructions and hooked up the mouse & keyboard and monitor to flip turned on computers then hooked up the flip to first computer then the second it worked. Next morning booted up computers and nothing worked had to disconnect from usb after shutting down and after turning on plug in usb one at a time. Now mouse and keyboard won’t work. Do I have to disconnect from usb each time? That is a pain especially in the back? Any help would be appreciated

    • hectorcuevas July 15, 2011 at 00:48 #

      You shouldn’t need to reconnect the Flip itself unless there’s a power failure -in this case it’s required or it won’t work. As for setup, absolutely everything should be connected before turning on your computers, one at a time. If you turn them off normally you don’t need to reconnect before turning them on again -just make sure the Flip is switched to the one computer currently booting up (it’s OK if you miss the first few seconds, though).
      One possibility is you are connecting the Flip to non-powered USB ports, as I mention in the post; if both machines are laptops, it could be that the ports are automatically turned off to save battery when sleeping, thus making it necessary to reconnect (I haven’t used the Flip with laptops so I can’t tell if this happens).

  3. laf January 3, 2012 at 16:45 #

    For the reboot protocol, if I turn the machines off one at a time…. turn off the one that has the switch, then switch and turn off the other one – do I have to reboot in that order, i.e. turn on *first* the last one that I turned off (i.e. the one where the switch was last positioned to), then switch and turn on the other one?

    What if I can’t remember which one I turned off last? I do plan to turn off both machines every night, so I want to be sure I can do this properly without having to reset everything every time! So please summarize the protocol for turning off and on the machines for a nightly shutdown and restart process.

    On another note, the power went off and it was a pain to reconnect. I had to do what the startup manual says – make sure the mouse and keyboard are working on both machines by plugging in the monitor, mouse and keyboard for each machine and test, one at a time. Then plug mouse-keyboard-monitor into KVM switch, and then connect one machine at a time. That is the only way I have been able to get it to work. It works fine once set up, but setting it up has been time consuming.

    OK, so please help with shutdown-reboot question.

  4. lfc January 4, 2012 at 09:31 #

    For reboot sequence: it seems to me the following:

    1) the switch does not stay switched to the side you last had it on necessarily when you shut down both machines. It seems to default to being set on one side. So boot the machine first where the switch defaults to. Once that machine is up and working, then switch the kvm and boot the other machine.

    2) If you get into a situation where the mouse/keyboard are not working on either side while the computers are up and running, remove power from the kvm by removing both usb connections to the computers, then connect the kvm usb port first to the “default” machine where the switch is set to. Once that machine recognizes the mouse/keyboard, then *switch* the kvm and then connect the kvm usb port to the other machine, it should recognize the mouse/keyboard at that time.

    Main point: when the KVM switch receives power after being off, it defaults to one side regardless of which side it is receiving power from. So if you power up the kvm by connecting to the non-default side, you will not be able to get your computer to recognize the keyboard/mouse. You have to do it in the right order, so try to figure out which machine the switch defaults to and then boot that one up first.

    • hectorcuevas January 7, 2012 at 10:57 #

      @lfc, my switch died recently but I’ll answer from memory.

      1) yes, the switch has a default side, which if I remember correctly is the yellow one. It’s easy to find out which side it is -the LED on the remote shows its color when first powering the KVM.

      2) Sometimes just removing the USB device that’s not being recognized for a brief time and reconnecting it works, but you have to try a lot of things. Your method sounds OK; I don’t remember if I ever did something similar (maybe once).

      As for shutting down machines, most of the time they just fell asleep (both are desktops). I believe just shutting down both shouldn’t cause problems because they are still powering the KVM as long as it’s still connected and the machines themselves have power, but I don’t remember doing it.

      Whenever your KVM loses power (say a blackout), you need to fully disconnect it from your computers and then connect it back before restarting your machines, or else it won’t work, even if you turn them on in the proper order.

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